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I don't have a PayPal Account, how can I pay for my order?

PayPal processes our payments but you DO NOT have to have a PayPal account to check out with PayPal. When you click on Check Out with PayPal, on the screen that comes up, scroll to the bottom and click on Pay With Debit or Credit Card. If you have any issues checking out, please contact us for assistance.

I can't find the part I need.  

Type the part number, name of the part, model of the heater, etc into the search bar in the Web Store and press ENTER on your keyboard to search.

We have an extensive inventory of Monitor Heater and Laser Heater Parts. We have both new and used parts.

If you do not find the part you are looking for, please Contact Us for assistance and we will list it for you.

I need service or repair on my Monitor or Laser Heater and there are no technicians in my area.  

We offer several options for both our local customers and customers located in areas with no Monitor or Laser Heater Technicians for service and repair of Monitor & Laser Heaters. Please click the link below for details.  

I need my parts FAST!!!  Do you offer Overnight Shipping?

We ship daily including Saturdays with very rare exceptions.

If you would like expedited, overnight, FedEx or UPS shipping, please contact us otherwise, all parts under one pound ship USPS First Class and parts over one pound ship USPS Priority Mail.  There will be additional fees for expedited shipping.  

Can I pick up my parts locally instead of having them shipped?

Yes, you may pick up your parts.  Please contact us PRIOR to ordering if you want Local Pickup. 

Do I need to make an appointment to bring my heater in for service or repair or to purchase parts? 

Yes, please contact us to make an appointment.   Please click the link below for details.  

I ordered several parts and the shipping amount seems too high.

We like the simplicity of this web site however, it does not offer a lot of options for customized shipping. If you order several parts and the shipping seems excessive, contact us and we will combine shipping for you. Also, on several of our very heavy or large items, we may be able to offer a discount on shipping if you live in Central to Eastern US. Please contact us for details.

I was told that I should not repair my Monitor Heater because parts are no longer available.  

Parts are still available for Monitor Heaters.  We have an extensive inventory of both new and used parts.  If you don't find the part you need, let us know and we will list it for you or order it for you if we don't have it in stock.  There are a few parts that are no longer available for Monitor Heaters but we may have used ones in stock. Click the link below to see the Monitor Heater Parts in our Web Store.    

I'm not sure what part I need to fix my heater.  

We will be glad to help you find the part you need to repair your heater. Feel free to contact us for assistance. Most of the time, we can help you determine which part(s) you need with just a short phone call. If you need extensive diagnosis, we also offer technician consults or you can bring your heater into the shop for repair. In some cases, you may ship the part in for repair by a technician. Please click the link below for a complete description of the services that we offer.

Do you purchase used heaters and parts?

Yes, we do.   We purchase both new and used Monitor and Laser Heaters and Heater Parts.  We purchase from individuals and companies that may have overstock or are going out of business.   Please use the link below to contact us for details.

In-Shop Service & Repair Details

In-Shop Monitor or Laser Heater Service and Repair

Call to set up an appointment to drop off your Monitor Heater for Service or Repair

Same day / Emergency Repair available




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