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Services

We offer several options for both our local customers & customers located in areas with no Monitor or Laser Heater Technicians. 

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In-Shop Service or Repair of your Monitor or Laser Heater.  SAME DAY and WEEKEND appointments are available.

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Pricing Hourly Rates:

In-Shop Service or Repair      $59 / hr

       Same Day                        $79 / hr

       Weekend                          $79 / hr

       Same Day & Weekend     $89 / hr

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Instructions for disconnecting your heater / fuel. Please read ALL instructions & call if you have questions: 

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If you have a lifter pump, please call for instructions before starting to disconnect your fuel / heater. A lifter pump is used when your tank is lower than your heater and you cannot gravity feed the fuel to your heater. Here is an example of a Lifter Pump.

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If you do not have a lifter pump:

 

  • Turn off the fuel at the tank.

  • Unplug the heater from outlet.  

  • Disconnect the fuel line to the back of the heater.  Be careful to not twist the copper line when disconnecting the fuel supply connection in the back of the heater (use 2 wrenches to loosen the fitting).  Place absorbent material under where you are working - some fuel will leak out.

  • Plug the fuel line coming into the heater and cap the fuel line coming out of the heater. (You may purchase a cap and plug from the hardware store or you can pick up from our shop or purchase from our Web Store using this link: CAP & PLUG and we will ship them to you). Note: be sure you purchase the correct cap & plug (Flared or Compression Fittings - most are flared).

  • Disconnect the heater from the flue pipe. You do not need to bring the flue pipe into the shop, only the heater unless there is an issue with your flue pipe. There is a small spring on top of the flue pipe that needs to be disconnected on one end prior to removing the heater. (If a Laser Heater, it will be a Pipe Holder instead of a spring).

  • Please keep the heater UPRIGHT when transporting. The heater may not function correctly and may need further repair if you put it on its side.

 

We ask that you social distance when dropping off your heater. Customers are not allowed to remain in the shop. We will call you when your heater is ready. If you need same day repair, Contact us to schedule an appointment. You may not wait in the shop. For same day repairs, drop off as early as possibe and we will have it ready by 5pm the same day.

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Phone consultation with a technician that has over 20 years experience in Monitor and Laser Heater Repair.  

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Contact us to set up an appointment for our technician to assist over the phone in diagnosis and repair of your heater.

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Pricing Hourly Rates:

Tech Consult                         $49 / hr 

     Weekend or After hours   $59 / hr

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If you are too far away to bring your heater to the shop or prefer to complete the repair yourself with assistance from our technician, call to schedule a consult. The technician will give you step-by-step instruction to diagnose and repair your heater. If you need parts, we will help you with your order, ship them to you and then assist you in completing your repair.

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Another option that we offer is to SHIP YOUR PART to the shop for repair.  This works well for replacing bearings, burner mats, etc.  Contact us to determine if your best option would be to send your part in for repair.  

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Portable Kerosene Heater Repair and Wick Replacement

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Replacing a wick in a portable kerosene heater can be a daunting task.  We offer this service in our shop.  We also sell WICKS in our Web Store for purchase if you are too far away to bring in your heater.  

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Pricing:

$55***  total including wick and labor

***This price includes most wicks***

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We have an extensive inventory of wicks and accessories for Portable Kerosene Heaters.  If you do not find your wick in our Web Store, just let us know and we will assist.  

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