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USPS Shipping

Hi.  I wanted to post about the current situation with USPS.  If you are not aware that there is an issue with USPS, there is.  You should be able to search on the internet and find lots of information concerning USPS delivery issues.  

I am addressing this because I sell heater parts and often it is imperative that you get your order as soon as possible, especially in the winter.  I want to explain the situation and let you know that we do offer other shipping options.  

USPS is experiencing significant delays in deliveries and has been for a few months.  They have also announced that along with another price increase, that delivery times will be slower.  So USPS is charging more and downgrading their service.  USPS First Class, Priority Mail and Priority Mail Express are all affected.  With any of these options, MOST OF THE TIME for the last few months since the problems began, about 90 to 95% of the packages that we ship are arriving within the proper time frame.  However, the 5-10% that are delayed become significant when it is your order and you are out of heat.  

We ship daily to get your order out as soon as possible.  However, we have no control over the delivery process.  Most of our small or lightweight items ship USPS First Class Mail.  Heavier, larger items ship USPS Priority Mail.  If you are in need of expedited shipping or want to know how much shipping would be with a more reliable service like FedEx or UPS, contact us and we will be glad to give you a shipping quote.  Many of the items that we ship, we can ship in a FedEx Pak for $11 to $12.  Feel free to contact us for a quote.  

We want to offer the best service for the best price and we also want to make sure that you get your order quickly.  That is why we will customize shipping for you upon request.  Also please contact us if you order several parts and the shipping seems excessive.  This website does not have the functionality to combine shipping but we can do that for you upon request.  If you are Central US to Eastern US and ordering a heavy part, you could qualify for a reduction in shipping costs.  Contact us for details.  

Please feel free to contact us with further questions.  

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