We offer several options for both our local customers and customers located in areas with no Monitor or Laser Heater Technicians.  Here is a link detailing the services that we offer: Monitor and Laser Heater Services   -   Click here for details & pricing for all of our services.   In-Shop Monitor or Laser Heater Service and Repair Call to set up an appointment to drop off your Monitor Heater for Service or Repair.  We also offer SAME DAY and WEEKEND appointments (details & pricing in above link) Same day / Emergency Repair available Technician Consult Call to set up an appointment for our technician to assist over the phone in diagnosis and repair of your heater (details and pricing in above link) Order Parts from our Web Store Extensive inventory of both new & used parts. Free Shipping and No Sales Tax (except in NC). If you need help in finding the part you need refer to our Parts Diagram for your heater or Contact Us for assistance.   Send In Your Parts For Repair Please call 828 264-1723 for details. Wick Replacement, Service & Repair  for Portable Kerosene Heaters Details & Pricing in above link or you may order Wicks & Accessories in our Web Store .

Hi. This post is to encourage all owner's of Monitor Heaters, Laser Heaters or Portable Kerosene Heaters to be prepared. Prepared For What? Possible price increases. Heater malfunctions when it is cold. You don't want to have to source and wait for parts, especially if this is your main or only source of heat. Monitor & Laser Heaters last a LONG time, 30+ years. They will require maintenance and repair. We have put together "Prepper Kits" that contain the most used parts. We suggest that every owner have these parts on hand. And for Portable Kerosene Heaters - have an extra Wick at all times. Here are some of the "Prepper Kits" that we have available: Large Monitor Heaters (2400, 441, 41, 40) Large Monitor Heaters (2400, 441, 41, 40) - with burner pot and flame detective rod added Small Monitor Heaters (422, 22, 21) Small Monitor Heaters (422, 22, 21) - with burner pot and flame detective rod added Laser 73 Kit Laser 730 Series Kit (Laser 730, 730AT, 731, 732) Laser 56 Kit We will add kits for the other models soon. Build your own Kit: Visit our  Diagrams - FIND MY PART  page to pull up a diagram of your heater to get the part numbers that you need.  You can then use the search bar to find & purchase the parts.  We also have a large selection of other kits for each heater to choose from in our Web Store .    Tip: Please change the in-line filter every year and plug your heater into a dedicated outlet with a quality surge protector .  These are inexpensive items that can prevent very costly repairs in the future.  You can subscribe to get a new filter shipped every year on our website so you don’t forget to change it.    We will still have parts available whether the prices increase or not.  We just wanted to let you know ahead of time & encourage you to plan ahead.   Check back for updates. We appreciate your business.  Please let us know if we can be of further assistance.

Hi. We want to update you on the evolving tariff situation & give you an opportunity to stay ahead of the upcoming changes. We are expecting price increases on all parts and wicks.  Price increases may be minor at first but could very quickly be significant increases.   We want to give you an opportunity to visit our website and get the parts to keep your heater in excellent operational condition at the current prices.  Monitor & Laser Heaters last a long, long time and will eventually need some TLC.  We have a huge selection of individual parts as well as a large selection of gasket kits and tune-up kits for both Monitor and Laser Heaters in our Web Store.   You may check out the new kits that I have just put together called "PREPPER KITS."  These are made up of the main parts that will need replacement over the years of normal use.  I would say that these kits will be able to fix a malfunction over 90% of the time.   If you want to put together your own kit:  Visit our Diagrams - FIND MY PART page to pull up a diagram of your heater and get the part numbers you need.  You can then use the search bar to find and purchase the parts.   We will still have parts available after the price increases.  We just wanted to let you know ahead of time.   Please let us know if we can be of further assistance.   Here are a few examples and I will add kits for the other heaters shortly: Monitor Heater Prepper Kit for Monitor 2400, 441, 41, 40 Monitor 2400 Prepper Kit M onitor Heater Prepper Kit with Burner Pot and Flame Rod Monitor 2400 Prepper Kit with Burner Pot & Flame Detectibe Rod Laser 73 Prepper Kit Laser 73 Prepper Kit Laser 730 Series Prepper Kit